Saturday, November 16, 2013

Error result: -2058354685, Result facility code: 1360,Result error code: 3

Today i was working on a hot fix installation failure, and to fix the issue i checked the logs and from the logs

2013-11-16 16:48:59 Slp:
2013-11-16 16:48:59 Slp: Error result: -2058354685
2013-11-16 16:48:59 Slp: Result facility code: 1360
2013-11-16 16:48:59 Slp: Result error code: 3

To resolve the issue i did the following troubleshooting steps.

ACTION PLAN:
=============

  • Uninstall The patch for the all the components of SQL Server.
  • Took the Backup Of Registry.
  • Modify the value for the Registry Key MPT_AGENT_CORE_CNI Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\Configuration State from 4 to 1.
  • Rebooted the server.
  • Checked if the build Number has change to 10.50.2500.
  • Stopped SQL SERVER and WMI Interface.
  • Re install the patch.
  • But the Above steps failed with the same error message.
  • Stopped Windows Management Instrumentation Service and the other dependencies on it.
  • Renamed the file  perf-MSSQL10_50.MSSQLSERVER in the location c:\windows\system32 and c:\windows\SysWOW64 to old_perf-MSSQL10_50.MSSQLSERVER.
  • Ran the setup again and asked for a reboot and the server was rebooted.
  • Started the setup again and it ran successfully.

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